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Grace App, AI practice management for Canadian mental health professionals
Mental Health Specialist

Built for therapy, not adapted from physiotherapy

Jane App is a well-known practice management tool serving all allied health disciplines. Grace focuses exclusively on mental health, with AI documentation included in the base price, not an extra monthly charge.

The quick verdict

  • Grace is AI-native, intelligence is woven through every workflow (documentation, scheduling, billing, client management). Jane added AI as an afterthought paid add-on.

  • Grace uses agentic AI that prepares you before sessions, drafts notes after, and stages follow-through tasks. Jane's AI is limited to audio transcription.

  • Grace is built exclusively for mental health with consent-forward architecture. Jane serves all allied health disciplines with generic workflows.

  • Grace is fully bilingual EN/FR from the ground up. Jane is English only.

Why mental health practices need specialized software

Jane was built before the AI era, it's a legacy platform that bolted on artificial intelligence as an add-on. Templates built for physiotherapy assessments, chiropractic intake, and massage notes don't serve the nuances of therapeutic documentation.

Grace was born AI-native, intelligence isn't a feature, it's the architecture. Its agentic AI prepares you before sessions with client context and history, drafts clinical notes after, stages billing and follow-up tasks, and weaves intelligence through search and workflows. When AI is an optional extra, it remains a siloed tool, not a practice partner.

Grace was born from this conviction: mental health therapists deserve software that understands their work from day one, not a generalist system with AI bolted on after the fact.

General Allied Health

  • Templates for physio, massage, chiropractic...
  • AI as optional paid add-on
  • Workflows designed for all disciplines
  • English-only interface

Mental Health Specialized

  • SOAP, DAP, BIRP templates for therapy
  • AI documentation included in base price
  • Consent-forward intake and trauma-informed design
  • Full bilingual EN/FR interface

What sets Grace apart

Three fundamental differences between a mental health specialist and an allied health generalist.

Agentic AI Architecture

Grace's agentic AI prepares you before sessions with client context and history, drafts clinical notes after sessions, stages billing and follow-up tasks, and weaves intelligence through search and workflows. Jane's AI is limited to a single feature: recording and transcribing audio.

Purpose-Built for Mental Health

Every template, workflow, and feature in Grace is designed for mental health practice. No generic physiotherapy or chiropractic templates to navigate around. Consent-forward intake, therapy-specific note formats, and trauma-informed design.

Bilingual by Design

Grace offers complete bilingual English/French support, interface, templates, and client-facing materials. Jane does not offer French language support, which matters for practitioners in Quebec and bilingual communities.

Feature-by-Feature Comparison

Feature

Grace

Mental Health First

Jane App

General Allied Health

AI & Documentation

AI Documentation
Included, no recording required
AI Scribe add-on ($15/mo), audio-based
Clinical Note Templates
Mental-health-specific (SOAP, DAP, BIRP)
1000+ templates across all disciplines
Pre-Session Intelligence
AI-powered session preparation
Not available
Transcription
Consent-gated, included
AI Scribe add-on ($15/mo)

Practice Management

Scheduling
Intelligent scheduling
Online scheduling
Telehealth
Built-in, encrypted, included
Built-in (group is $15/mo add-on)
Client Portal
Branded portal with secure messaging
Standard client portal
Intake Forms
Consent-forward, therapy-specific
Customizable forms

Canadian Requirements

Data Residency
Canada only
Canadian hosting available
Privacy Approach
Designed to support PHIPA & PIPEDA
PIPEDA compliant
Insurance eClaims
Included
Add-on ($20/mo + $5/practitioner)
French Language
Full bilingual EN/FR
English only

Pricing

Base Price
99 $ CAD/provider/month (all-inclusive)
$54–$99 CAD/mo + add-ons

Comparison based on publicly available information as of March 2026. Features and pricing may change. Confirm specifics during your demo.

What you actually pay

Add-ons add up. Here's what a realistic scenario looks like.

Jane App

Typical scenario

Practice plan $79/mo
AI Scribe +$15/mo
Insurance Billing +$20/mo
Group Telehealth +$15/mo
Estimated total ~$129+/mo

For a single practitioner. Costs increase with additional practitioners.

Grace

All-inclusive

AI documentation Included
Insurance eClaims Included
Telehealth Included
Bilingual support Included
All-in price $99 CAD/mo

Per provider. No add-ons. No surprises.

AI that respects clinical boundaries

Grace's agentic AI is an intelligence layer across your entire practice, preparation, documentation, organization, and follow-through, not just a single documentation feature. The GAL-4 safety framework ensures this intelligence remains a tool in service of the clinician, never an autonomous decision-maker.

GAL-4 Principles

  • 1

    All AI outputs are drafts, never auto-saved to the record

  • 2

    No autonomous clinical decisions

  • 3

    No billing without clinician approval

  • 4

    No recording without explicit consent

  • 5

    Clinician can disable AI for any client or session type

Different approaches

Jane AI Scribe

Records session audio and generates a transcription. Paid add-on at $15/practitioner/month.

Grace AI

Generates clinical note drafts from session context without recording audio. Included in the base price. Every output is labeled as an AI-generated draft with full clinician control.

Making the right choice for your practice

Both are great tools, for different needs. Here's how to choose.

Consider Jane if...

  • You run a multi-discipline clinic (physio, massage, counselling under one roof)

  • You prefer audio-based transcription for documentation

  • You need a mature ecosystem with 1000+ templates across many health disciplines

  • You want a large established company (~400+ employees)

Consider Grace if...

  • You are a mental health practice (therapists, psychologists, counsellors, social workers)

  • You want AI documentation included, not as a paid add-on

  • You want agentic AI that works across your entire practice workflow, preparation, documentation, billing, and follow-through, not just audio transcription

  • You need bilingual English/French support

  • You want consent-forward AI that doesn't require session recording

  • You want all-inclusive pricing without add-on surprises

Frequently Asked Questions

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