Launch Offer

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Grace App, AI practice management for Canadian mental health professionals
Scheduling

A calendar shaped for real practice flow.

Grace is designed to make scheduling feel more connected to the rest of the practice. Appointments, reminders, availability, telehealth sessions, client records, billing workflows, and clinician-controlled intelligence work together in one calmer system so less time is spent coordinating around the calendar and more time is spent moving through the day.

Less back-and-forth. Fewer scheduling gaps. Better continuity around every session.

Thursday, March 13

Day View

Live
9:00

Sarah Mitchell

CBT Session 12 · 50 min

10:00

David Kim

Intake Assessment · 80 min

11:30

Buffer · 30 min

12:00

Anxiety Management Group

Group Therapy · 6 clients · 90 min

6
1:30

Anna Leblanc

Follow-up · Session 8 · 50 min

2:30

Mark Robinson

EMDR Session 5 · 50 min

3:30

Available · Waitlist ready

5 sessions · 1 group · 1 open

Scheduling is more than the calendar

In practice, scheduling touches nearly everything. Intake, availability, reminders, telehealth, client communication, billing, no-shows, follow-up, and the pace of the day all begin here.

Grace is designed to treat scheduling as part of a connected workflow not as a separate utility sitting beside the rest of the product.

Built for the rhythm of real appointments

Grace supports the kinds of scheduling patterns mental-health practices actually use: single appointments, recurring sessions, different visit types, provider-specific availability, and the operational details that make the calendar work in real life.

A better schedule creates a calmer day before the work even begins.

Single and recurring appointments

In-person, telehealth, and phone visits

Appointment durations and types

Provider-aware scheduling

Availability and time management

Office and location-aware workflows

What Grace supports inside scheduling

Scheduling in Grace is designed to reduce friction before, during, and after the appointment.

01

Appointment creation

Create appointments across common care formats, including in-person, telehealth, and phone-based visits.

02

Recurring sessions

Support ongoing care with recurring appointment patterns that match the rhythm of long-term practice.

03

Multi-provider calendars

Coordinate appointments across multiple therapists, schedules, and availability patterns in one connected calendar environment.

04

Drag-and-drop rescheduling

Move sessions more easily when the day changes, without rebuilding the workflow from scratch.

05

Waitlists and fill support

Support waitlist-aware scheduling and smoother movement when openings become available.

06

Conflict-aware scheduling

Reduce overlap, timing errors, and avoidable disruption through conflict detection, buffers, and schedule-aware guardrails.

Provider Availability

Mon

Tue

Wed

Thu

Fri

Available
Telehealth only
Unavailable

Availability that works like practice actually works

A schedule only feels useful when it reflects the way clinicians actually work.

Grace is designed to support provider availability, office-aware scheduling, visit formats, timing buffers, and the practical constraints that shape the day so the calendar feels more realistic, less brittle, and easier to trust.

Provider availability
Time buffers
Office and location awareness
Visit-type flexibility
Time-zone handling
Intelligence

Smart scheduling support, quietly embedded

Grace's intelligence helps make scheduling feel lighter without turning it into a separate experience.

That includes availability-aware support, waitlist logic, no-show signals, reminder timing, calendar continuity, and workflow-aware staging that help the schedule move more smoothly in the background.

Availability-aware support

Smart waitlist logic

No-show and attendance signals

Reminder timing support

Next-step workflow continuity

Useful where the burden builds. Quiet where the calendar should stay simple.

Reminders, confirmations, and follow-through

Scheduling does not end when the appointment is booked. The real work includes reminders, confirmations, cancellations, follow-up, and keeping clients and clinicians aligned around the session.

Grace supports communication-aware scheduling so reminders, updates, and operational follow-through stay connected to the appointment rather than scattered across separate tools.

Appointment reminders

Confirmations and cancellations

Follow-up messaging support

Communication connected to scheduling

Less manual coordination around the calendar

Scheduling connected to the rest of the workflow

A calendar becomes more useful when it connects to what happens around it.

Grace is designed so appointments can connect more naturally to documentation, client records, billing workflows, telehealth sessions, reminders, and the broader operational flow of the practice.

Scheduling
Notes
Billing
Telehealth
Reminders
Records
Reporting

That continuity helps reduce duplicate work and makes each session easier to carry forward.

Built for solo practice and growing teams

Grace supports the pace of solo practice today while creating room for more structure as the organization grows. That includes support for multi-provider calendars, provider coordination, office locations, schedule visibility, and the operational clarity needed by practices that are growing beyond one clinician and one room.

Simple enough to use every day. Structured enough to grow with the practice.

1

Solo

3–8

Group

9+

Clinic

Scheduling that helps reduce avoidable friction

Many of the small frustrations in practice begin with time: missed reminders, broken continuity, double handling, rescheduling friction, underused openings, and disconnected next steps. Grace is designed to reduce those breaks in continuity so the calendar becomes less of a source of drag and more of a stable center for the day.

Fewer avoidable scheduling conflicts

Better continuity around appointments

Less manual rescheduling effort

Cleaner coordination across the practice

What this means in practice

For Clinicians

For clinicians, it means less time managing the mechanics around the session and more clarity around what comes next.

For Practices

For practices, it means a scheduling system that stays more connected to communication, records, telehealth, billing, and operations so the calendar supports the day instead of creating more work around it.

A better calendar does more than hold time. It helps the whole practice move.

Designed for trust-sensitive scheduling workflows

Appointments carry more than time. They connect to records, communication, attendance, billing, and the broader responsibility of care. Grace is designed to support that workflow with structured scheduling, role-aware visibility, connected reminders, and operational continuity that stays easier to review and govern over time.

See how Grace handles the flow around the appointment

Explore how Grace supports scheduling, reminders, availability, telehealth coordination, and connected workflow continuity across the practice.

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